Free Shipping on All Orders Above ₹1,499 Rakhi Sale - Up To 50% off Sitewide Easy 7-Day Returns

Shipping policy

We want your Stitch Culture pieces to reach you as quickly and smoothly as possible. Here's what to expect.

Where We Ship

We currently ship across India.

Shipping Charges

  • Free shipping on all Prepaid orders above ₹1,499.
  • For orders below ₹1,499, a flat shipping fee is calculated and shown at checkout before you pay.

Dispatch & Delivery Timelines

Orders are typically shipped within 1–4 days of being placed. Once dispatched, delivery times vary by location, with metro and larger cities generally receiving orders sooner than remote areas.

You'll receive order and shipping updates by email and/or on your mobile number via WhatsApp or text message, including a tracking link once your order is on its way, so you can follow it to your door. These updates are sent by us and our logistics partner to keep you informed about your order.

Please note that timelines may be slightly longer during sale periods, public holidays, or in the event of courier or weather-related delays outside our control.

Order Processing

Orders placed on weekends or public holidays are processed on the next working day. During peak periods, processing may take a little longer, and we appreciate your patience.

Tracking Your Order

Once your order ships, we'll send your tracking details to the email address and/or mobile number provided at checkout, via email, WhatsApp, or text message. If you haven't received tracking information within 3 days of ordering, please reach out to us.

These order and delivery notifications are service messages related to a purchase you've made, sent by us and our logistics partner. They are separate from marketing communications, which you can opt in to or out of at any time.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We're unable to redirect a parcel once it has been dispatched, and orders returned to us due to an incorrect or incomplete address may be subject to re-shipping charges.

Failed Delivery Attempts

Our courier partners will typically attempt delivery more than once. If a parcel is returned to us after failed delivery attempts, we'll contact you to arrange re-delivery, which may incur an additional shipping charge.

Questions?

For any questions about your order or delivery, email us at orders@stitchculture.co.in or care@stitchculture.co.in and we'll be happy to help.

Stitch Culture is a brand of Stitchculture Private Limited.